Administration B
Tel: 808-3080
E-mail: bpo@sun.ac.za

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Human resources management

Guidelines: Team management

1.

Team selection

It is easier for people to work with people they know. Optimal cooperation will therefore be reached much quicker if people working together know each other.

Arrange opportunities where new people can connect with other team members.

Look at what happened between team members during previous projects.

2.

How to handle team members

 

What to do

Treat everyone like an adult. Tell them what needs to be done and why, and then allow them to do it.

Ask people’s opinions on their fields of expertise and listen to their answers.

Praise good work in front of other people.

Share information on events within and outside the project.

Ask people to do something in a courteous and professional manner.

React on bad news by looking for a solution, not a scapegoat.

 

What not to do

Take credit for somebody else’s work.

Create the impression that you don’t trust people by not accepting their professional opinion on their fields of expertise.

Attack somebody or insult a team member.

Try to win the favour of team members by disclosing other people’s secrets.

Don’t participate in group activities.

3.

Morale and motivation

People do good work because they want to, not because there are threatened to do so.

Threats cannot stop demotivation.

Motivation is built through:

 

- A sense of achievement

- Recognition

- Work which is in itself pleasant or satisfying

- A sense of responsibility

- The possibility of promotion

Motivation is broken down by:

 

- Irrational policies

- Excessive administrative procedures

- Unreasonably strict supervision

Manage motivation by:

 

- Building a friendship as well as a work relationship

- Ensuring that people understand why the documentation is necessary

- Letting people know that good work does not go unnoticed

- Explaining to people why their work is important

- Showing your trust in people.

Other documentation

Guidelines: Management of performance within team context

Guidelines: Team management