Administration B
Tel: 808-3080
E-mail: bpo@sun.ac.za

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Human resources management

Guidelines: Management of performance within team context

1.

Determine availability

Find out from the relevant individual whether he/she can take part in project.

Contact the individual’s line functionary and determine whether the person is available and, if so, for what percentage of his/her time.

Indicate the relevant information on the form provided.

2.

Obtain commitment to project tasks

The PM negotiates the allocated tasks with each team member.

The PM and team member ensure that the correct time has been allocated to each task.

The team member undertakes to complete the relevant tasks within the agreed upon time. A type of contract is therefore entered into between the PM and team member.

3.

Draw up a preliminary performance contract or work agreement

(Generic contracts per type of roleplayer are available.)

The PM identifies, in collaboration with the line manager, specific areas for development.

The contract sets out the team member’s responsibilities in terms of tasks and deliverables.

The contract indicates against what or how effectiveness will be measured.

4.

Revise and finalise the performance contract or work agreement

The team member gets the opportunity to revise the contract and discuss uncertainties/differences.

The contract is finalised once unanimity has been reached.

5.

Create a channel for regular, informal feedback

Positive as well as constructive negative feedback should regularly be given to the team member.

6.

Revise performance measures regularly

Should the project take more than 6 months, revision should take place every quarter. This can help to identify and address problems in good time, and can also serve as motivation.

7.

Do final performance evaluation

Final performance evaluation takes place at the end of the team member’s involvement with the particular project.

Inputs are obtained from team members, managers, clients as well as the individual.

The final evaluation is sent through to the line manager to serve as input for the annual performance appraisal.

Other documentation

Guidelines: Management of performance within team context

Team management